Terms of Service

Effective date

May 21, 2026

1. Agreement to terms

These Terms of Service (the "Terms") form a binding agreement between you ("you", "Client") and ICONENT GROUP ("ICONENT", "we", "us", or "our"). By accessing or using the website iconent-group.com (the "Site") or any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site or our services.

2. About us

ICONENT GROUP is a music industry company providing artist project management, A&R direction, music distribution coordination, marketing, and related services. Principal place of business: 99 Wall Street, New York, NY 10005, United States.

Contact: info@iconent-group.com

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our services. By agreeing to these Terms, you represent and warrant that you meet these requirements and that all information you provide is accurate.

4. Description of services

ICONENT provides:

• Free review call: a no-obligation diagnostic conversation about your project. Booking a review call does not create an obligation to engage.
• Engagement programs: structured artist development and project management programs, typically organized as 90-day engagements that may be renewed. Scope, deliverables, pricing, and timeline are agreed in a separate written engagement letter or order form ("Order").
• Ancillary services: distribution coordination, marketing campaigns, content direction, catalog audits, and related deliverables as defined in each Order.

The exact services you receive are governed by the applicable Order, which prevails over these Terms in case of conflict on service-specific terms.

5. Bookings and acceptance

When you book a call through the Site, you provide information that may include your name, email, phone number, and project details. ICONENT may decline to provide services to anyone at our discretion, including where there is no commercial fit, where eligibility criteria are not met, or where the engagement would conflict with existing client work.

6. Fees, billing, and payments

Fees for engagement programs are agreed in the applicable Order and may be quoted in U.S. dollars. Unless otherwise stated:

• Payments are due according to the schedule set out in the Order.
• Payments are processed by Stripe, Inc., which collects and stores payment information under its own terms and privacy policy. We do not store full payment card details on our servers.
• Taxes are your responsibility, except where ICONENT is required by law to collect them.
• Late payments may incur reasonable interest at the maximum rate permitted by applicable law and may result in suspension of services.

7. Cancellation, refunds, and chargebacks

Unless a different policy is set out in the applicable Order:

• Free review call: you may cancel or reschedule at any time through the booking link. There is no cost.
• Engagement programs: fees paid for an active engagement are non-refundable to the extent permitted by applicable law, because we begin allocating team time and resources upon kickoff. Specific refund or pause terms may be agreed in writing in the Order.
• Chargebacks: please contact us first if you have a dispute. Initiating a chargeback before contacting us in good faith may be treated as a breach of these Terms and may result in suspension or termination of services. We reserve the right to dispute chargebacks and recover associated fees.

Nothing in this Section limits any non-waivable consumer rights you may have under applicable law.

8. Client responsibilities

To deliver effectively, we rely on you to:

• Provide accurate, complete, and timely information, materials, and access (for example, login or dashboard access) requested by us.
• Hold and maintain all rights, licenses, and permissions needed for ICONENT to use, distribute, or promote your content and recordings on your behalf.
• Comply with applicable laws, platform terms of service (Spotify, YouTube, Instagram, TikTok, etc.), and ethical standards.
• Refrain from asking ICONENT to engage in practices that violate platform rules (e.g., fake streams, bot engagement, deceptive promotions).

9. Intellectual property

9.1 Your content

You retain ownership of all recordings, compositions, artwork, names, marks, and other content you provide ("Client Materials"). You grant ICONENT a limited, non-exclusive, royalty-free license to use the Client Materials solely to perform the agreed services.

9.2 Our materials

All materials we create or use in performing our services (frameworks, templates, presentations, methodologies, the Site, and the look and feel of our brand) are and remain our property. Where we deliver work product to you, you receive a non-exclusive, non-transferable license to use that deliverable for your own internal business use, unless the Order states otherwise.

9.3 Case studies and references

Unless you opt out in writing, you grant ICONENT the right to identify you as a client and to reference your engagement in case studies, portfolios, and marketing materials, provided that we do not disclose information you have marked as confidential.

10. Acceptable use

You agree not to:

• Use the Site or services for any unlawful, infringing, harmful, or fraudulent purpose.
• Attempt to gain unauthorized access to the Site, our systems, or other users' accounts.
• Reverse-engineer, scrape, or otherwise extract source code or data from the Site beyond what is permitted by law.
• Misrepresent your identity or impersonate any person or entity.

11. Third-party services

The Site and our services rely on third-party platforms (including Calendly, Stripe, Vercel, Spotify, YouTube, Meta, and TikTok). Your use of those platforms is subject to their own terms and privacy policies. ICONENT is not responsible for the acts, omissions, or policies of third-party platforms.

12. No guaranteed results

ICONENT provides services on a best-efforts basis. Music industry outcomes depend on many factors outside our control, including the quality of the music, market conditions, platform algorithms, and audience response. We do not guarantee streaming counts, follower growth, chart positions, label deals, or any specific commercial outcome. Any examples, case studies, or testimonials reflect past performance and are not a forecast of future results for your project.

13. Disclaimers

THE SITE AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ICONENT, ITS AFFILIATES, AND ITS PERSONNEL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO ICONENT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US$100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

15. Indemnification

You agree to defend, indemnify, and hold harmless ICONENT and its personnel from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of (a) your breach of these Terms, (b) your Client Materials infringing or violating the rights of any third party, or (c) your violation of any applicable law or platform terms.

16. Termination

We may suspend or terminate your access to the Site or services at any time, with or without notice, for any reason, including suspected breach of these Terms. You may stop using the Site at any time. Provisions that by their nature should survive termination (including Sections 6, 7, 9, 13, 14, 15, 17, and 18) will survive.

17. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in Wyoming for any dispute not subject to arbitration.

Before initiating formal legal proceedings, the parties agree to attempt in good faith to resolve any dispute informally by email correspondence with info@iconent-group.com for at least thirty (30) days.

18. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated through the Site or by email. Your continued use of the Site or services after a change becomes effective constitutes acceptance of the revised Terms.

19. Miscellaneous

• Entire agreement: these Terms, the Privacy Policy, and any signed Order constitute the entire agreement between you and ICONENT regarding the subject matter.
• Severability: if any provision is held unenforceable, the remaining provisions remain in full effect.
• No waiver: failure to enforce any right is not a waiver of that right.
• Assignment: you may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of all or part of our business.
• Notices: notices to ICONENT must be sent to info@iconent-group.com. Notices to you may be sent to the email associated with your booking or engagement.

20. Contact

ICONENT GROUP
99 Wall Street, New York, NY 10005, United States
info@iconent-group.com